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ASK, NOT TELL

....and many other thoughts about facilitation, coaching ( teams & individuals) and learning

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'Hello' + Name + Smile

Updated: Feb 26

I initiated and ran a short facilitation workshop today.   There was a topic ‘What do the participants expect from an outstanding trainer?'  One of my colleagues raised a very interesting point - something not only the outstanding trainer, but also all trainers should have. It is like a must. So, according to him, participants will expect the trainer:

  1. To greet them upon arrival

  2. To remember their names

  3. To smile

Simple but important!!  Yet we miss to do it in a lot of occasions, when you are so occupied by the last-minute preparation.  I will definitely remember it as the 3 major golden rules.

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