'Hello' + Name + Smile
Updated: Feb 26, 2022
I initiated and ran a short facilitation workshop today. There was a topic â€˜What do the participants expect from an outstanding trainer?' One of my colleagues raised a very interesting point - something not only the outstanding trainer, but also all trainers should have. It is like a must. So, according to him, participants will expect the trainer:
To greet them upon arrival
To remember their names
Simple but important!! Yet we miss to do it in a lot of occasions, when you are so occupied by the last-minute preparation. I will definitely remember it as the 3 major golden rules.