What (we will work on)
I will work with your team to become a higher performing team e.g. to formulate team goals and ground rules, to give feedback to each other more effectively, to have productive conflict. On one level, I can facilitate your team to tackle tasks important to you. Common examples are strategic planning, annual review, stakeholder management planning. At the same time, through working those tasks, we will examine how effective your people work together, and experiment more effective ways to work together.
How (we will work together)
This may take place in the form of retreat / offsite workshops, or / and me participating your regular team meetings. I primarily work with your team to achieve the above by:
Facilitating discussion towards some set goals and deliverables
Observing how your people work together - the overt and covert dynamics
Creating a safe environment for the team to conduct the necessary but potentially tough conversation e.g. feedback to each other and team leader
Facilitating personal disclosure so that members see each other more than a job title
Helping your team to get input e.g. anonymous stakeholder input, psychometric tool
Why (you would need this)
Looking at different teams at your workplace, you will wonder why some teams are more effective than the others though the members are from similar background. Members in a more effective team may not be best friends with each other but they just deliver more together. Yet, teams are often so busy working on tasks that they seldom develop their collective effectiveness. Or sometimes, they may unconsciously avoid the potentially tough but necessary conversation (e.g. giving each other feedback)
What (the clients said...)
‘David created a professional, safe environment where participants felt included and encouraged to share their views. Throughout the design phase, David worked closely with the L&D Specialist to truly understand the team's needs, adapting his schedule accordingly and making useful suggestions which were taken on board. He delivered the workshop with confidence and developed trust with all team members.
Learning & Development Specialist
'David surprised my top team in how team conversation can be done in such an engaging and effective way. With intended design well in place, David only gently intervened and worked with what was emerging. He managed to adapt the flow as the meeting went in order to achieve our objectives and concrete deliverables. Most importantly, David challenged my team and I to have the difficult but necessary team conversation.'
VP HR Greater China & Mongolia
‘I was very impressed by the questions he designed and the way he facilitated the discussion. Everybody was so engaged to share some of the very touching and exciting moments in their lives and the people they love most. David helped to create a very open and comfortable atmosphere to allow everybody open their minds to share the personal feeling.’
General Manager China