‘David has the touch. My work and his working experience are very different. In spite of that, he has had the ability of grasping the essential of the issues I had and led me to deal with the important not with what I thought it was important. I cannot but recommend him. He has the tools, resources and empathy to help you. He is not self-imposing, does tiptoe very gently on push-pull and make you reflect, think and most importantly, act.'
Head of Mission Aden Yemen
Internationale Committee of the Red Cross
‘Before I entered the coaching program with David, I was confused and lost by the challenges that I encountered in my career. David does not provide direct advice or guidance, instead he drives me to think from the inner side of myself to explore who I am and why I behave in the way that I do. He asks questions that are challenging but helpful for digging out the truth.'
China Operations Director
'David pushed me to design and experiment new ways of tackling my challenges as a Country General Manager. He helped me to realize my strengths even more clearly and build on them to tackle the challenges on the way. More importantly, he challenged me to face my own assumptions. He quickly grasped the cornerstones of my personality and got me out of my comfort zone. Deep and focused preparation for tackling the upcoming challenge, with a reflect back moment, helped me to track the progress, learn from outcomes and continuously improve.'
General Manager Macedonia
‘David skilfully avoids process conversation and drills straight to the crux of the matter. He has hugely helped me to work out what drives me and importantly why it drives me. David provides a sounding board for ideas that I have and reflects my thoughts back to me in a structured and insightful way. David is confident to challenge assumptions when he sees them and push me to be rigorous and thoughtful in my mental processing. I would highly recommend David as a coach and leadership developer. David is affable and open and it's clear that self-reflection is something that he practices as well as preaches. .'
Boston Consulting Group
Through the recurring coaching sessions by David, be in to a large class, or be it on one-on-one basis, I was largely helped by David in developing myself in below different ways: (1) Understood myself to a vastly deepened level and from various angles; (2) Learnt the skills to find my unique hot-buttons mutually inclusive roles at work and in life, which are equipped with executable action plan, track points and pit time management technique.
Director Loan Syndications
Standard Chartered Bank
'David worked with me to address pressing work issues. But what I appreciated the most is how he relentlessly challenged the assumptions hidden deep in my mind. He also pushed me to experiment new thinking and ways of doing things.'
‘David has been extremely helpful by pushing the team forward to the right direction. He was acute in observing the underlying dynamics in the team, and he was tactful in bringing the dynamics up for discussion. He managed to adapt the meeting flow on the go, and took the risk to bring us along to confront what we have been avoiding to discuss as international teams on the cover "cultural differences". It was sometimes uncomfortable but useful. He rightfully guided us to take a long term approach instead of seeing it as ‘a-single-workshop-will-solve-problem’. I also appreciate that David did not shy away from challenging me and giving me the right insight to help the team to growth.'
Club Med Greater China
'I appreciate David’s design and facilitation to help my top talents understand themselves and each other better through MBTI. In addition, David was very skilled in getting us to exchange personal feedback with each other. This was not really comfortable but certainly useful to make us a better team. '
‘I was very impressed by the questions he designed and the way he facilitated the discussion. Everybody was so engaged to share some of the very touching and exciting moments in their lives and the people they love most. David helped to create a very open and comfortable atmosphere to allow everybody open their minds to share the personal feeling. He also did very well in the reflection session to get the team fully connected with what was committed and expected. He also put a lot of follow up effort to ensure the workshop was effective.’
‘David created a professional, safe environment where participants felt included and encouraged to share their views. Throughout the design phase, David worked closely with the L&D Specialist to truly understand the team's needs, adapting his schedule accordingly and making useful suggestions which were taken on board. He delivered the workshop with confidence and developed trust with all team members.'
Learning & Development Specialist
'David surprised my top team in how team conversation can be done in such an engaging and effective way. With intended design well in place, David only gently intervened and worked with what was emerging. He managed to adapt the flow as the meeting went in order to achieve our objectives and concrete deliverables. Most importantly, David challenged my team and I to have the difficult but necessary team conversation.'
VP HR Greater China & Mongolia
‘David has a strong people sense and a way to know his audience. He conducted his coaching quite differently from other coaches I know. He will spend a lot of time to understand his audience, discover their questions, issues, before deciding how the coaching session should be run. He is not looking for short term fixes, which very often most clients expect. I think it’s important that we invest in our people in the long term, and more importantly partner with the right coach like David.’
‘David was brought in as part of a transformation project we were undertaking. David showed great attention to detail engaging with the leadership team before the facilitation. David kept the meeting going forward at a good pace, and made sure everyone was heard from. On the second day he was good about recapping the first day and setting the goals and explaining the second day. By the end of the meeting the participants felt energized about what had transpired, and the vision going forward.’
VP of Data & Data Infrastructure US
‘Building on our several years of collective experience, we were challenged to rethink meeting facilitation to creatively engage policy makers, particularly public sector executives and leaders not strictly engaged in health issues. We were also exposed to mechanisms and opportunities to engage effectively private sector and foundations. We were impressed by Mr Yau's tips, examples and material which were practical and operational. Mr Yau's capacity to keep participants motivated and engaged throughout the training sessions is particularly worth of mention.’
Director Centre for Health Development – Kobe
World Health Organisation
'I am fortunate to work with David in our facilitation workshop. In addition to being a truly genuine person and absolute pleasure to work with, David have done a great job in listening to our expectations and tailoring the program to meet our needs. He demonstrates his experience and passion in our partnership. His delivery is engaging and practical with real life challenges. I am extremely pleased to see our participants do practice the skills acquired from the program and find them useful. Overall, I recommend David to anyone looking for a seasoned training professional who makes impact, and would not hesitate to work with him again in the future!'
Senior Director, Global Leadership and Organisational Effectiveness, Manulife
'Despite the short notice (48 hours before the workshop), David managed to facilitate our 3-days China strategy planning workshop to achieve the expected outcome. In particular, David quickly grasped the essence of our need and the business context. He challenged us to stay focused on the deliverables. At the same time, he was able to continously adapt the process to cater for whatever new ideas / directions emerged on spot. David helped us achieve a very effective workshop!'
‘David’s engaging delivery and positive attitude made some of the dryer topics enjoyable and the more interesting topics truly life changing. Through this experience, I have both taught and applied these new leadership techniques upon my return to Japan, which has benefited both my staff and my own career’
CIO – Japan
Standard Chartered Bank
‘…the focus, despite a full attendance, came to an individualistic approach, which is a largely an outcome of David’s style – it is friendly, inviting openness, non-judgmental (and that is most important), patient. All this while the key concepts are explained in a simple way so that one can take away the learning, use it and keep it for a long time.’
Head, Funds & Investors, India
Standard Chartered Bank
'David is one of the best and high impact coaches I have ever come across. He is very experienced and able to deal with a diverse group of audience, and tuned to the cultural realities of his coach-ees. In the latest senior leadership training course, he has offered a lot of useful tools /techniques to build rapport with the team and in return, help to deliver business goals. He is also persistent in ensuring that each of us learn and be able to apply the techniques through group discussions under his effective facilitation. It has helped me to reflect and realize good next steps in order to perfect my leadership skills. David has created a relaxed environment and coach-ees are comfortable in revealing their own questions / weaknesses, and be able to learn the most during the training session.'
Director, Financial Institutions, HK
Standard Chartered Bank