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ASK, NOT TELL

....and many other thoughts about facilitation, coaching ( teams & individuals) and learning

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David

More about Trainer vs Facilitator

I was having a drink with an external facilitator the other day.  He raised an interesting difference between facilitators and trainers.   Let me share here by putting into context of this blog – “Ask, Not Tell”.

Both the good trainers and the good facilitators ask lots of questions when they are in action.   Here comes the difference – the trainers are asking to get the answers they expect i.e. they will stop when they hear their expected answer.  On the other hand, the facilitators do not have expected answer.    When they ask questions, they genuinely want the answers from the participants. 

I find this description highlights very well the difference between these 2 roles.   Trainers are there to deliver some content whilst facilitators are there to facilitate the process.

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