It took me quite some time to finish this book, and more importantly, to comprehend the content since it is a bit wordy and some ideas repeats in various places. Not a clear structure. Need to spend time to sort out my learnings from this book. In addition, whilst this is about tools to be used in the class, I know that I got to practice them in order to really ‘memorize’ them. Once again….’What I see, I forget. What I hear, I remember. But what I do, I understand.’
In particular, I want to highlight the 22 Deadly Sins mentioned in Chapter 16. Things that could be committed by trainers.
Appearing Unprepared
Starting Late
Handling Questions Improperly
Apologizing for Yourself or the Organisation
Being Unfamiliar with Knowable Information
Using Audio Visuals Unprofessionally
Seeming to be Off Schedule
Not Involving the Participants
Not Establishing Personal Rapport
Ending Late
Appearing Disorganised
Not Quickly Established a Positive Image
Not Covering the Objectives Promised
Not Scheduling Enough Breaks
Practicing Bad Habits
Not Checking the Environment
Not Updating the Material
Not Admitting Mistakes
Using Inappropriate Humor
Using Inappropriate Language
Coming on As an Expert, a Know-it-all
Using Poor Grammar, Pronunciation and Enunciation
Bob is very right!! And a great way to summarize the book!!
Are we committing any of the above?
