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ASK, NOT TELL

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  • David

Right After Class (RAC) – Improvement

Updated: Mar 5

I am thinking to start another series of post and I will call it RAC. I will record whatever comes to my mind right after I adjourn a course. And whenever possible, I will take a picture on spot and post it here with some brief information about the class. So, bear with me as this series will be rather unorganised.

  1. Venue: Sunny days in Shanghai

  2. Course type: Management Course

  3. Duration: 3 days

I am now still in the training room. I have conducted this course for around 7-8 times in the past 1 year. So, I am rather familiar with it. I am hit with a thought during the class today – a thought which comes to me quite often i.e. It is not easy for a trainer to improve since there is lack of feedback. So long as your facilitation skills is not too lousy, you will not be aware of your shortcoming. Yes, there is L1 feedback from the participants but normally there would not be critical comment which you can know more about your weakness. This is especially the case in Asia given the culture of courtesy.


I should invite other facilitators to sit in my class to give me feedback. Of course, I need to build good rapport with him / her in advance in order to have cordial feedback. Chatting with other facilitators on skills and observing the others in action should also improve my skills.

Do let me know if you have any good idea on this!!

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