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ASK, NOT TELL
....and many other thoughts about facilitation, coaching ( teams & individuals) and learning
Archive
RAC – ‘Diversity’
Course: Induction Program Date: 1-5 Sep 08 Location: Kuala Lumpur, Malaysia # of Learners: over 150 I am feeling: Great I am writing...
David
Sep 5, 20081 min read


IAF Conference 2008
I finished the International Association of Facilitator (“IAF”) conference in Kuching and am now on the way to KL whilst I am writing...
David
Aug 31, 20083 min read
A Journey of Facilitation
I start my ‘journey of facilitation’ today – I will spend a lot of time either learning facilitation or really facilitating in the coming...
David
Aug 26, 20081 min read
RAC – ‘Am I bored?’
Course: 1 day influencing skills course Date: 21 Aug 08 Location: Shanghai, China # of Learners: 20 I am feeling: Good The class was...
David
Aug 21, 20081 min read
RAC - Customizing
Course: A presentation skills workshop Date: 18-19 Aug 08 Location: Shanghai, China # of Learners: 10 I am feeling: Good It is the first...
David
Aug 20, 20081 min read
“Are we answering the same question?”
I was one of the participants in a short group discussion session last week. Like other facilitated sessions, there was a debrief...
David
Aug 9, 20082 min read
Fishing Question and Shooting Question
I spot an interesting analogy about question type raised in the book - Six Thinking Hats by Edward de Bono (though this book is not about...
David
Jul 26, 20081 min read
Power of Questioning
I always want to dig deeper the reasons why questioning is powerful. I find one of the reasons in the book - Six Thinking Hats by Edward...
David
Jul 13, 20081 min read
More about Trainer vs Facilitator
I was having a drink with an external facilitator the other day. He raised an interesting difference between facilitators and...
David
Jul 6, 20081 min read
Dealing with learners in China
I have a few overseas colleagues coming first time to China to deliver a management skills class last month. They sent us an email...
David
Jul 2, 20082 min read
How much does training matter? (Cont'd)
At the end of my last post, I raised a question to myself - whether one should be a trainer or human performance technologist. This...
David
Jun 28, 20082 min read
How much does training matter?
Unlike the others in this blog, this post is not about skills. It is about rationale. It is about WHY rather than HOW. In addition,...
David
Jun 22, 20083 min read


RAC – An Ineffective Class
Course: SPIN Date: 11-13 June 08 Location: Beijing, China # of Learners: 23 I am feeling: Puzzled I am writing this on my flight from...
David
Jun 15, 20081 min read
Selling High-value Training Interventions
This post is a bit off the blog topic i.e. Training / Facilitation / Presentation. It is more about communication in general, or...
David
May 31, 20083 min read
RAC - Fudan University
Course: A series of class Date: 11, 24 May 08 Location: Shanghai, China # of Learners: over 40 I am feeling: Enjoying Our Bank recently...
David
May 25, 20081 min read
RAC - Ice Breaker
Course: A 2-day presentation class Date: 12-13 May 08 Location: Shanghai, China # of Learners: 7 I am feeling: 'Shaken' This presentation...
David
May 17, 20082 min read
RAC – Never settle
Course: A one-day workshop Date: 6 May 08 Location: Shanghai, China # of Learners: 20 I am feeling: Bad I was co-facilitating a one-day...
David
May 11, 20081 min read
RAC – My ‘default’ training language
I should switch my 'training' bag to a trolley bag since I am having more and more stuff!! Course: A SPIN course Date: 22-24 April 2008...
David
Apr 26, 20081 min read
WIIFM - in 4 specific steps (Cont’d)
Step 2 Factor the strongly-related personal interests (SRPI) in the presentation topic Avoid the boring topic like ‘Briefing on the...
David
Apr 23, 20082 min read
WIIFM …. in 4 specific steps
In my last presentation class, when we discussed the idea of WIIFM, a learner asked: ‘I am responsible for updating the Relationship...
David
Apr 20, 20082 min read
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