David Yau & Associates

I learned of the new Apple laptop yesterday - MacBook Air. Very cool! And shortly after the product announcement in MacWorld, I read a...

A reader asked me recently why this blog is called ‘Ask, Not Tell’ (or ANT as I call it sometimes). I am embarrassed to realise that I...

I recently designed a one-day course with purpose to equip the line trainers with basic facilitation skills. I basically wrote the...

I am writing this on my flight from Shanghai to Singapore to attend a TTT course. Before the take-off, there was a safety demonstration...

I attend a pre-natal training today in a local hospital in Shanghai today. It is of good value - RMB50 for 2 hours. And to my surprise,...

I have been discussing here it is difficult to get quality feedback in class. I really discuss this with one of my ex-participants. I...

It is important to address “What’s In It For Me” (WIIFM) in every presentation. In fact, not only in the beginning or end, but also...

Course: An intensive boot-camp for Sales Date: 3-7 Dec 2007 Location: A very cold weather in Shanghai, China # of Participants: 24 I am...

Another presentation class I ran in Shanghai. Always love this class. The class size is small enough for me to give significant...

Course: A 3 day management course Date: 21-23 Nov 2007 Location: Sunny days in Shenzhen, China # of Participants: 23 I am feeling: Tired...

In the training field, we always use this quote: I hear and I forget; I see and I remember; I do and I understand. — Confucius I have...

A new thought from a 3-day management course which I am conducting this week. There was a team-problem solving activity which requires...

Date: 18-19 Nov 2007 Location: A rainy weekend in Shanghai, China # of Participants:10 I am feeling: Tired but Meaningful I started being...

7 Habits of Highly Effective People‘. They all speak quite highly about it. You may have heard of a book of the same name by Stephen...

Another reflection about the relationship with the participants – if you find the participants ‘mis-behave’ e.g. walking in and out all...

If you have read my previous posts about participants’ mis-behavior, you know that this issue is dear to me (and I think to all trainers...

I am now in the Shanghai Pudong airport waiting for my delayed plane to Hong Kong. I will have around 2 hours to spend. Luckily I find a...

The Presentation Quick Fix this time is 'block the screen whenever you speak for a considerable period of time'. And here is why and how....

Course: A Cash Management course Date: 19 Oct 2007 Location: A good sunny autumn day in Hong Kong, China # of Participants: 28 I am...

Course: A SPIN selling course Date: 16-18 Oct 2007 Location: Sunny in Shenzhen, China Duration: 3 days # of Participants: 18 I am...